Parishioner’s Guide to ParishPay: Frequently Asked Questions
Q. What is an Automated Giving Program?
A. It is an automated means to financially support St. Augustine’s through monthly contributions from your checking, savings, or credit/debit card account. There is NO cost to participate in the program.
Q. How Does It Relate to the Use of the Weekly Envelopes?
A. If you choose to participate in the Automated Giving Program, then it replaces the use of weekly envelopes.
Q. What happens with parishioners who feel uncomfortable not having something to physically drop into the collection basket?
A. If you wish, you can use your regular collection envelope and just mark ParishPay on the front and drop it in the collection basket.
Q. How do I enroll?
A. Enrollment is easy and free. You can enroll by filling out an enrollment form available from the rectory, signing up directly on the ParishPay website at www.parishpay.com, or calling 866-PARISH-1. The process is quick and takes less than two minutes. You simply designate the amount you would like deducted from your account each month and donated to St. Augustine’s.
Q. Can I contribute to Christmas and Easter as well as special collections?
A. All automated giving participants have the opportunity to contribute to the annual Christmas and Easter collections. Other special collections are not included in the program
Q. How does a parishioner change his information, such as the amount of his/her donation, bank account number or mailing address?
A. The parishioner can provide these changes to the rectory or directly by visiting the website at www.parishpay.com or by calling 866-PARISH-1.
Q. Which payment methods are accepted?
A. Automated transfers from your checking, savings accounts or major credit/debit cards such as American Express, Visa, MasterCard, and Discover may be used to make monthly contributions, one-time gifts, and pledge payments.
Q. Does the parishioner receive receipts for tax purposes?
A. Yes, all contributors enrolled with ParishPay can print out an annual receipt directly from the website every January, which they can use as documentation for the IRS.
Q. Can I donate a one-time gift or pledge for a specific term?
A. Yes, one time gifts are graciously accepted. Participants can also arrange for a specific amount to be paid over a number of months.
Q. Can a person sign up for automatic contributions even if he is not already registered with that parish or residing within the parish boundaries?
A. Yes. All stewards are encouraged to enroll.